Official Meta Partner

WhatsApp automation that answers customers in seconds

Poocho replies to every message on your business WhatsApp, in Urdu and English, day and night. It takes orders, confirms deliveries and answers the questions you get ten times a day. Your team steps in only when it matters. From ₨9,900 a month, with a 14-day free trial and no card needed.

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Live Demo

Watch the AI take a WhatsApp order, end to end

Tap a message to hear the real voice notes our AI sends, in English or Urdu: product search, colour, quantity, address check and the confirmed order. Your team sees every message in the Poocho AI portal as it happens.

WHAT YOUR CUSTOMER SEES
PO
Poocho Online
online
WHAT YOUR TEAM SEES — THE REAL PORTAL, LIVE
Live Inbox LIVE
A
Ayesha Khan WA
Waiting for a message
now
A
Ayesha Khan WHATSAPP
+92 300 0000000

✦ AI Autopilot active — replies are generated automatically

Want to experience this on your own WhatsApp number?

Try it on your WhatsApp
Use Cases

Every stage of the customer journey,
handled on WhatsApp

From the first product browse to the final refund — Poocho AI automates each touchpoint so your team focuses on the orders that actually need them.

Order Placement
  • Share product catalogs with images, prices, and variants using WhatsApp's native catalog feature
  • AI guides the customer through item selection, captures delivery address, and confirms payment method
  • Orders sync to your backend or CRM the moment the conversation ends, with zero manual entry
Delivery Tracking
  • Automated WhatsApp notifications trigger in real time at each shipping status change
  • Customers can reply with "track my order" at any point and get an instant, accurate update
  • Delays and failed delivery attempts are flagged proactively before the customer has to ask
COD Verification
  • AI sends a confirmation message to the customer before dispatch and waits for a reply
  • Unconfirmed or suspicious orders are held for review rather than shipped automatically
  • Confirmation data logs against each order so your ops team has a full audit trail
Returns and Refunds
  • Customer messages to return an order — AI collects order ID, reason, and photo evidence if required
  • Refund status and processing timelines are communicated automatically at each stage
  • Escalation to a human agent triggers only when the case requires manual intervention
How it works

Up and running in four steps

From signup to live WhatsApp AI assistant in under 20 minutes. No code, no integration team required.

1
Create your AI assistant

Set your assistant's name, language, tone, and knowledge base. Upload your FAQs, product info, or policy docs in minutes.

2
Go live on WhatsApp

Connect your WhatsApp Business number through the portal. One approval step, then your assistant is live and responding instantly.

3
AI handles every query

Your assistant answers questions, sends proactive alerts, and processes requests around the clock in Urdu and English.

4
Hand off to a human when needed

When a conversation needs a human touch, the assistant escalates seamlessly. Your agent joins the live thread with full context.

Pricing

Simple plans, in rupees

Every plan starts with a 14-day free trial. No card needed, cancel any time.

Starter

For shops, clinics and small teams getting started.

₨9,900/mo
  • 200 AI replies a month
  • 1,000 chats a month
  • 2 team seats
  • AI in Urdu and English
  • Voice note replies
Start free trial
Most popular

Growth

For growing businesses that need unlimited chat.

₨29,900/mo
  • 1,500 AI replies a month
  • Unlimited chats
  • 6 team seats
  • Broadcast messaging
  • Priority support
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Business

For larger teams with a high reply volume.

₨74,900/mo
  • 5,000 AI replies a month
  • Unlimited chats
  • 15 team seats
  • Broadcast messaging
  • Dedicated onboarding
Start free trial

Need more than 5,000 AI replies a month? Talk to us. Compare every plan and feature.

FAQ

Common questions

Yes. Every plan starts with a 14-day free trial, and there is a free tier for testing with 20 AI replies a month. No card is needed to start, and you can cancel any time.
Most businesses are live within 20 minutes of signing up: connect your WhatsApp Business number in the portal, add your FAQs or product list, and publish. The only wait is Meta’s one-time approval of your number.
Yes, as long as it is no longer registered on the WhatsApp or WhatsApp Business app. Remove it from the app first, then add it in the portal and enter the code Meta sends you.
Urdu and English, including the Roman Urdu most customers type in. You choose whether it follows the customer’s language or sticks to one.
It hands the chat to you. Your team sees every conversation in one inbox and can take over at any point with the full history in front of them. You decide the triggers: a keyword, a question it could not answer, or a customer asking for a person.
Product questions and prices, order taking and cash-on-delivery confirmation, order status updates, appointment booking and reminders, and the questions you answer ten times a day. Anything unusual goes to a person.

Ready to put WhatsApp
to work?

Start your 14-day free trial today. Set-up takes under 20 minutes, and you can cancel any time.

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No credit card required · Setup in under 20 minutes · Cancel anytime